Solutions · People & HR

    Difficult conversations training for HR and people leaders

    The talks that keep your best people.

    Harco is a difficult conversations training platform where HR teams and people leaders practise retention talks, burnout, lateness and hard news out loud with a realistic Character before the real conversation.

    The conversations your teams rehearse

    The moments People & HR teams face, across industries.

    Tech & SaaS

    Hold a retention talk with an engineer holding an offer

    It isn’t about money. Find out what it is.

    Retail

    Talk to an associate about repeated lateness

    Third time this month, and a childcare problem.

    Healthcare

    Talk about burnout with a team member

    They haven’t said it. You’ve noticed.

    Consulting

    Tell a consultant they’re not staffed where they wanted

    They were counting on it for promotion.

    Who uses Harco for People & HR

    HR
    HR business partnersHR managersTalent & retention teamsEmployee relationsStaffing managers
    People leaders
    ManagersTeam leadsDepartment headsNurse leads
    Learning
    L&D teamsOnboarding teamsLeadership coaches

    How it works

    1. 1

      Pick the situation

      Start from your own documents, scripts or a ready-made scenario.

    2. 2

      Have the conversation

      Out loud, with a Character who reacts like the real person.

    3. 3

      Get the debrief

      What landed, and the one thing to change next time.

    Why practice matters for People & HR teams

    25%

    of UK employees experienced conflict at work in the past year.

    CIPD, Good Work Index 2024
    47%

    of them dealt with it by simply letting it go, rather than talking it through.

    CIPD, Good Work Index 2024
    2x

    as many employees who faced conflict plan to leave within a year (33% vs 16%).

    CIPD, Good Work Index 2024

    Questions and answers

    What is difficult conversations training?

    It is practice for the conversations people tend to avoid: feedback, retention, burnout, lateness, hard news. In Harco you hold the conversation out loud with a voice Character, then get a debrief.

    Can HR create situations specific to our company?

    Yes. Describe the situation in a few sentences, or add your policies and values in Harco's Studio, and Harco builds the moment with 3 to 5 objectives.

    Is it only for HR?

    No. HR teams often assign these moments to managers, who are the ones holding most of these conversations.

    Is what people say kept private?

    Practice is a safe space. Organisations follow activity and progress so the training can be measured.

    In which languages?

    English, French, Spanish, German, Italian, Portuguese and Dutch.

    Related

    Get your People & HR teams ready.

    See Harco on your own documents, in 30 minutes.

    © 2026 Harco. Practice the conversations that matter.